Rental Agreement
In consideration of the rental equipment described on the invoice page of this Rental Agreement and General Release, and in addition to all terms and conditions set forth on the previous page of this agreement, the parties further agree as follows:
1. Identity of Parties
For purposes of this Rental Agreement, “Red White & Bounce” means Red White & Bounce, its owners, officers, directors, employees, contractors, and agents. “Customer” means the person(s) or company listed in the “Rented To” box on the invoice page of this agreement, as well as the person signing the agreement (if different), and their agents and/or employees.
2. Equipment, Rent, Payment, and Term of Rental Agreement
Customer rents from Red White & Bounce the equipment described on the invoice page of this agreement. The rental fee is payable in full in advance. The rental term shall be the period listed on the invoice page of this agreement. All customer obligations under this Rental Agreement begin upon actual delivery of the rental equipment and continue until the equipment is picked up by Red White & Bounce. If the equipment is delivered and accepted by the customer, the customer is not entitled to a refund if the customer elects not to use the equipment due to weather or other causes.
3. Returned Check Policy
If a check is returned to Red White & Bounce for insufficient funds, the customer agrees to pay the total rental price plus a $75.00 returned-check fee. Checks are accepted only from businesses, churches, and schools. Other organizations should inquire before making payment by check. Personal checks are not accepted.
4. Weather
Red White & Bounce cannot guarantee weather conditions. We reserve the right to cancel or reschedule a rental prior to delivery if severe weather conditions are imminent or if we have reason to believe that the equipment and/or its users may be in danger. Severe weather may include high winds, rain, snow, thunder, and/or lightning. If severe weather occurs during a rental, the customer agrees to unplug the inflatable, allow it to deflate, and not use the equipment until the severe weather has ended.
5. Care of the Rental Equipment
The customer is responsible for any damage to rental equipment not caused by ordinary wear and tear. “Ordinary wear and tear” means only the normal deterioration caused by ordinary, reasonable, and proper use. The customer is liable to Red White & Bounce for damage that is not considered ordinary wear and tear, including, but not limited to, cutting or tearing of vinyl or netting; damage caused by overturning, overloading, exceeding rated capacities, breakage, improper use, abuse, lack of cleaning, or contamination of rental equipment with non-approved items such as chemicals, food, paint, silly string, mud, clay, or other materials.
6. Possession, General Misuse, Negligence, and Abuse
The customer’s right to possession of the rental equipment begins when the items are delivered to the customer’s premises and ends when Red White & Bounce actually picks them up. Retaining possession or failing to permit pickup at or after the end of the rental period is a material breach of this agreement. If equipment is not returned for any reason, including theft, the customer must pay Red White & Bounce the full replacement value listed on the invoice page, plus all incidental costs associated with attempted pickup or recovery.
The customer shall not sublet, rent, sell, remove from the delivery address, or otherwise transfer any rental item. If rental items are not returned and/or are levied upon for any reason, Red White & Bounce may take possession of the items without further notice or legal process and may use lawful means necessary to do so. The customer agrees to indemnify, defend, and hold Red White & Bounce harmless from claims and costs arising from such recovery. If rental items are stolen or moved from the delivery address, the customer must notify Red White & Bounce immediately.
General Misuse: Do not allow riders to play or climb on the walls, sides, or roof of an inflatable. Do not allow water or a water hose near a dry inflatable. If a dry inflatable becomes wet, an adult must wipe down the unit before riders return. Make sure the unit is not wet when riders return.
Negligence or Abuse: The following fees may be assessed:
- Spilled food or drinks, or the use of silly string, may result in a $100–$500 cleaning fee.
- Negligence or damage to a unit may result in a $500–$15,000 repair fee.
- If a unit is not repairable, a $500–$15,000 replacement fee may apply.
- If an inflatable is not covered during rain, either with a tarp or according to verbal instructions, a $100 drying/cleaning fee may apply.
- Extreme mud or sand in or on a unit may result in a $100–$500 cleaning fee.
- Damage or alteration to water hoses will result in an automatic $20 charge to the card on file.
- Use of soap, baby powder, baby oil, or similar materials will result in an automatic $100 cleaning fee.
7. Equipment Problems
If any equipment develops a problem, does not function correctly at any time, or the customer does not understand the operating instructions, the customer agrees to stop using the equipment immediately. If an inflatable begins to deflate, the customer must immediately have all riders exit the unit and then check the following:
- If the motor has stopped, check the power-cord connection at the outlet to make sure it has not been unplugged.
- If the motor continues to run, check for blockage of the air-intake screen on the side of the blower. Also check both air tubes on the back of the unit for snugness and tighten the ties if necessary.
- If either step corrects the problem, fully re-inflate the unit before permitting anyone to use it.
- If the problem cannot be corrected, call our office at 757-705-4342.
8. Cancellation and Refund Policy
A $50 cancellation charge will automatically be placed on the customer’s credit card provided at the time of reservation if cancellation occurs within 10 calendar days of the scheduled event date. If cancellation occurs before the 10-day period, there will be no charge. If the event rental is over $400 and cancellation occurs within 30 days, a $50 charge may apply per day, per rented unit.
The customer will receive a full refund of the deposit only if the customer cancels because of rain or inclement weather. Inclement weather is the only circumstance that will necessitate a refund. A refund will not be issued for any other reason. Weather cancellations will be evaluated case by case and must be made no later than 8:00 AM on the rental date to receive a refund. No refund will be issued after the equipment has been delivered, even if the equipment is not used.
If equipment malfunctions or is inoperable, it is the customer’s sole responsibility to notify Red White & Bounce immediately. If Red White & Bounce is not notified and given an opportunity to correct the problem, no refund will be issued. If Red White & Bounce arrives at the scheduled rental location and a cancellation occurs, the customer will be charged a $100 cancellation fee, labor at $25 per person, and mileage from our office to the rental location.
9. Customer Acknowledgement
The customer acknowledges and certifies that they have had sufficient opportunity to read this entire agreement, agree to be bound by all terms and conditions on all pages, understand its contents, and execute it freely, intelligently, and without duress of any kind.
10. Entire Agreement
This agreement constitutes the full agreement between Red White & Bounce and the customer. Prior agreements, whether written or oral, and any promises, negotiations, or representations not expressly set forth herein have no force or effect. The customer acknowledges receipt of the rental equipment that is the subject of the Rental Agreement and General Release and acknowledges that it is in good working order.
11. Signature
The Rental Agreement and Release of Liability requires a signature at the time of delivery. Please contact Red White & Bounce directly with any questions.
Red White & Bounce